Delete your Numo data
Last updated: 13 November 2026
Numo, by Novixway LLC, has no user accounts, so there is no account to delete. This page explains how to delete the data Numo keeps and how to ask us to delete the little data that leaves your phone.
Data on your phone
Everything you set up in Numo (settings, pinned apps, folders, notes and tasks, vault PINs, learned app suggestions, screen-time summaries) is stored only on your device. To delete all of it:
- Android Settings > Apps > Numo > Storage > Clear storage, or
- Uninstall Numo.
Backup files you exported or that the weekly auto-backup wrote to a folder you chose stay in that folder until you delete them.
Data sent to Firebase
Numo can send two kinds of anonymous data to Google Firebase (see the privacy policy):
| Data | Default | Kept for |
|---|---|---|
| Crash reports (Firebase Crashlytics) | On | 90 days, then deleted automatically |
| Usage statistics (Google Analytics for Firebase) | Off | 2 months, then deleted automatically |
To stop sending this data, turn off Settings > General > Send crash reports and Share anonymous usage stats in Numo. Clearing Numo's storage or uninstalling also resets the anonymous identifier Firebase uses, so new data can no longer be linked to old data.
Ask us to delete data
You can ask Novixway LLC to delete Firebase data linked to your installation:
- Email [email protected] with the subject "Numo data deletion".
- Tell us roughly when you used Numo and your phone model, so we can find the reports.
We will delete matching crash reports and usage data within 30 days and confirm by email. Because the data is anonymous, we may not be able to identify it with certainty; clearing storage or uninstalling, as above, always stops any further collection.